Shipping policy

APPROXIMATE SHIPPING TIMES (does not include weekends/public holidays): 

a) USA ~ 7 to 16 business days (tracking system available)

b) Rest of the world ~ 7 to 25 business days (tracking system available varies)

Delayed delivery - in very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we are unable to control shipping times and any unexpected delays that may occur en-route and we seek your understanding and patience should this occur. In such cases, we will ship out a new package if there are no tracking updates for more than 30-60 business days.

This may especially be true during the busier holiday seasons at the year's end (November to December months), during promotions or other instances.